Terry L Kle

Also Ripped Off

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I bought a "Smart table" as seen at electronic stores for $179.99 at end of November and waited for it to arrive. I waited 8 weeks (supposed to be shipped from Europe) and checked and found out Toime was a scam. I used a gift card to purchase and gift card will not cover this scam loss.
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Loss:
$180
Cons:
  • You stole my money
Reason of review:
You stole my money

Preferred solution: Full refund

Vicky z Wuv

Total scam!!!!

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Purchased item from toime. Got confirmation of order. Never received product. Emailed them and responded on way. This was months ago. Still not arrived. Can’t contact them anymore. Email disabled.
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Reason of review:
Order processing issue
Terri N Sae

You people suck

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I ordered a portable inflator pump and was charged 19.99 plus 10.00 shipping and never received my item. Emailed and was told it was already shipped and could not track due to system trouble. Now I know that was *** Tried to email again and it was undeliverable with no such email address. I lost $30 to these bastards!
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Loss:
$30
Reason of review:
Problem with delivery

Preferred solution: Full refund

sherry l Dia

Ordered two ride on ponies and still have not received them

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ordered two ride on ponies way back on November 24,2018 emailed them in December and two weeks later they replied and said ponies were shipped on December 3rd 2018.as of march 2019 still have not received my ponies and can't contact them because they are fake scammers.
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Loss:
$33
Cons:
  • Being scammed out of my money
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

John R Khe

I got ripped off for 29.99 by Blanche D. Knudson and Toime 123 Shopify.

I placed an order on 11/23/18. See below. toime KnutsonDBlanche@***.com via shopify.com Fri, Nov 23, 2018, 6:57 PM toime Order #4448 Thank you for your purchase! Hi John, we're getting your order ready to be shipped. We will notify you when it has been sent. Order summary - PORTABLE INFLATOR PUMP - FOR SAFE TRAVEL(90% OFF for Black Friday 3 Days) × 1 $19.99 Subtotal $19.99 Shipping $10.00 Total $29.99 USD Mon, Jan 7, 5:42 PM Second Request - Please see the copy of the order confirmation I received from Toime stating that my order was being shipped. I never received it. I wrote to you last week to ask you to follow-up with me, but I have not received any response from you to date. Please let me know if my order will be reshipped. If I don't hear back from you I will be force to go through my bank to file a complaint against Toime. - John R.. Ledingham Tue, Jan 8, 7:11 PM to me Dear customers, Thank you very much for your letter. You only need to click the link, enter the email address you filled in when you bought the product, and then you can query the logistics information of the product you purchased. The following is a query link, http://www.rrggtto.com/tracking/express If you have any further requirements, please write again. We are really sorry for the inconvenience caused to you by our after-sales service. We will improve as soon as possible to provide better service. Thank you for your support. Package Tracking 2/15/19 search http://www.rrggtto.com/tracking/express If the logistics status has not been shown we are packing and have not started shipping, we expect you to receive the goods within 7-15 days, please wait. thanks for your patience As of 2/15/19, I have not received my order or a refund.
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Reason of review:
Order processing issue
Jeri M Loo

Theft by TOIME

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Order a bicycle fir my husband in Nov 2018. Tiday is March 5 2019. No product and no refund. I want my merchandise or my money. 169.99 . Pay up or deliver my bike.
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Reason of review:
Order processing issue
Sherry B Vnn

Horrible Company

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This person (probably not a real company) took my order for 1 3D printer and then disappeared. Does shopify ever monitor the accounts that allow to use their platform? I seriously doubt it which by acquiesce is approving their behaviour. I was really excited about ordering it and should have had the item by Christmas. Truly disappointed in the actions of Toime and Shopify.
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Loss:
$40
Pros:
  • Item i ordered
Cons:
  • Being scammed out of my money
Reason of review:
Problem with delivery
Geron Hpf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need my money back or my order please

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I order a horse back in November I haven't received it , I write to them I get no answer , I need my money back or my order ,. Can u please help me ,.
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Reason of review:
Order processing issue
Robert F Shd

Empty promises and no results from several contacts

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In early December, I ordered a portable air pump from Toime as a Christmas gift. The order was confirmed and supposed to be shipped between 3 and 15 days. When it hadn't arrive by January 3, I contacted the vender and, after a couple of weeks, I received a response with a note telling me how to track the shipment. Again, I got the message that it was not shipped yet but would be shipped in between 3 and 15 days. I followed up in a couple of weeks and got a personalized response from the vender apologizing and telling me to track the shipment via a link provided. Still the message that the shipment was being processed and should arrive in between 3 and 15 days. Getting an e-mail addressing the problem was encouraging, but the results were just the same.
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Loss:
$30
Cons:
  • Being scammed
Reason of review:
Problem with delivery

Preferred solution: Full refund

Guillaume B Vth
map-marker Quebec, Quebec

Fraud

Toime Myshopify Com - Fraud
Updated by user Dec 14, 2018

I was frauded and I would like to be compensated.

Original review Dec 13, 2018
Good evening, On the Black Friday weekend, an advertisement on Facebook seduced me. I saw an e-bike at a price that pleased me. I bought it and it has never been sent. Someone used your company name to deceive me... Thank you, Guillaume B. Thibault
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Loss:
$231
Reason of review:
Fraud

Preferred solution: Full refund

Carrie R Iyx

Never received order

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I ordered almost 75 dollars worth of stuff in November. As of February 13, 2019 still nothing. Pretty ticked off
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Reason of review:
Order processing issue
Shelia J Hee

I did not get what i ordered 12/1/2018 $ 47.07 this is a scam

I ordered 3 riding ponies for grandkids for Christmas 12/1/2018 $47.07 I got a email saying they was on the way What the *** is this company My name is Shelia Johnson email sheliaann27@***.net
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Loss:
$47
Cons:
  • Being scammed out of my money
  • Cheated out of money
  • Big scam
Reason of review:
Problem with delivery

Preferred solution: Full refund

Hamzah Ytw
map-marker Kirkland, Washington

Toime 3D printer scam

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Under the disguise of a Black Friday sale. AND several ads on Facebook, and along with a very convincing and professional looking site. I took a chance and tried this. Now I truly believe I was finally fell for my first scam. After placing the order. I received this email. And now when I attempt to go to the store. ALL links take you nowhere. The store is gone, and after several emails to the provided email address. I get no response. So. YES! I believe I made a mistake. So please DO NOT fall for a "Great deal" on a 3D printer. toime ORDER #11716 Thank you for your purchase! Hi John, we're getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summaryAll Metal 3D Printer(Flash Sale For Black Friday, Limited 3 Days 90%off) × 3 $89.97 Subtotal $89.97 Shipping $20.00 Total $109.97 USD
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Loss:
$110
Reason of review:
SCAM!

Preferred solution: Full refund

3 comments
Christine W Vsi

We had the same, except ours were 2 for 29.99 + 10 for shipping. Sad that people do these kinds of things.

Guest

Have contacted my card bank and going after them, also posting on facebook to let others know.

Guest

I fell for this also and am having bank chase down the fraud

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Virginia Aco

Worse company ever

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Order a horse back in November. Did email them and got some answers but always the same that they got so many orders that they were behide Now the email address will not even take anymore emails. They even sent a tracking number and the product was not even shipped or ready when they sent the tracking number. I will see what my bank can do to get my money back
View full review
Loss:
$19
Cons:
  • Big scam
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

The same thing happened to me. Is it because they closed?

They emailed me back, but I never received the horse that I had ordered. They took my money and I hadn’t heard back from them after the initial response to my email.

What can I do to possibly get my money back? Thank you in advance to anyone who can assist me or point me in the right direction!

Tammy D Slj

Took my money & did not send product

On Nov 23rd, 2018 I placed order & got a confirmation email with order #5393 & still to this day have not received product (March 6, 2019). I emailed them in January & they replied they are working on it because of excessive orders. I tried to email them again today & now my emails are returned ( unable to deliver) . I believe this is a scam company, stealing money & never delivering products.
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Loss:
$40
Reason of review:
took money & never delivered

Preferred solution: Full refund